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talk to us
Ireland

Your partner in high-performance sales & customer engagement

Talk to an expert

Sales-focused solutions with a local touch

In today’s competitive market, customer engagement drives revenue but only when done right. At ResultsCX Ireland, we don’t just manage customer interactions; we maximise them.

With a European Centre of Excellence strategically located in Ireland, we offer world-class sales-driven customer engagement solutions designed to increase conversions, improve retention, and enhance customer satisfaction, all while ensuring regulatory compliance and operational efficiency.

Explore our sales services

Why leading brands choose ResultsCX Ireland

High-performance outbound sales expertise

Industry-leading sales conversion rates

Customer retention strategies that drive long-term loyalty

AI-assisted sales training for superior agent performance

#ResultsMatter

Sales for Fintech
Sales for Food Retailer
Financial Services Firm

Uncovering $30M in additional revenue from untapped markets

A prominent multi-billion-dollar financial services (payments) company faced a critical need to establish a multilingual sales force, to drive accelerated growth in the North America and EMEA markets. Our team of over 200 multi-lingual SDRs, supported by extensive training, data insights and customer feedback, drove consistent growth across geographies and product offerings.

Revenue from untapped SMB market
$ M
ROI
0 x
Decision-maker connect rate
0 %
Conversion on upsell opportunities
0 %

Driving sales growth for a food retailer

A leading home delivery food retailer faced a 300% surge in customer call volume, creating operational bottlenecks and missed sales opportunities. ResultsCX transformed their approach by implementing AI-driven agent training and a sales-focused call structure.

Reduction in new-hire training time
%
Increase in sales conversions
0 %

Higher customer satisfaction & lifetime value (LTV)

Digital CX transformation saves £800K annually for a financial services firm

A £4.7B financial services company was experiencing high operational costs and long handle times, leading to customer dissatisfaction and inefficiencies. We deployed AI-powered agent assistance tools, reducing friction in customer interactions and improving resolution times.

improvement in Average Handle Time
Seconds
Projected annual savings
£ 0 K+

Significant improvement in CSAT & NPS scores

With decades of expertise in sales-focused contact centre operations, we specialise in

Outbound telesales & lead generation

Customer acquisition & upsell campaigns

Retention & re-engagement strategies

AI-powered CX & operational efficiency

We integrate the right AI & automation to reduce response times, improve agent efficiency, and enhance customer experience. Our proprietary AI solutions help businesses:

Increase First-Contact Resolution (FCR) rates

Reduce customer churn & improve loyalty metrics

Optimise customer journeys for increased satisfaction & revenue

DCX-AI-Ops-Bots
Analysing-sentoments

Regulatory compliance & cost-effective customer engagement

Navigating European & UK regulatory frameworks requires a trusted partner. We provide:
  • GDPR & FCA-compliant customer engagement
  • PCI-DSS certified contact centre solutions
  • Scalable, cost-effective outsourcing for global brands
  • Case Studies: Proven Success in Sales & CX Optimisation
  • AI-Powered Sales Growth for a Global Retailer

Industry-specific solutions: tailored for maximum impact

Our sales and CX solutions are customised to meet the demands of your industry:

Retail & eCommerce

  • AI-driven customer engagement for higher basket conversion rates
  • Personalised upselling & cross-selling strategies

Financial services & fintech

  • FCA-compliant customer support & fraud prevention
  • AI-assisted chat & call automation for faster resolutions

Telecom & broadband

  • Outbound sales & customer win-back campaigns
  • First-call resolution (FCR) strategies to reduce churn

Healthcare & insurance

  • HIPAA-compliant customer interactions
  • Streamlined claims & policy support with AI-assisted agents

Travel & hospitality

  • Personalised booking & loyalty engagement
  • AI-driven customer experience (CX) enhancements

Explore our facilities in Cork, Ireland

find out more

Looking for a sales-driven partner with global scale and local feel?

Get in touch today
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