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As the fastest growing economy in the EU, Ireland remains an attractive place to live, offering urban experiences and easy access to nature. Long known as a tech powerhouse, the country is home to several multi-national companies. A young and highly educated workforce, coupled with favorable tax rates and government investments, make it a top destination for businesses.
ResultsCX offers a state-of-the-art contact centre in Cork, the second largest city in Ireland. Whether it’s sales acceleration, content moderation, or tech support, our world-class team delivers experiences that keep customers coming back.
Contribute to our highly motivated teams, make a difference in the lives of millions of customers.
Our Cork-based team supports leading BFSI, Fast-Growth Technology, Telecommunications, Digital Media, and Utilities companies across EMEA, APAC and North America. Backed by next-gen technology solutions and analytics, the team specializes in retention and win-back services, improving the customer journey and building loyalty.
Our hybrid work model, comprising onsite and remote agents, ensures seamless scalability and flexibility to meet our clients’ changing requirements. Over the last five years, we have exceeded client expectations and goals by over 200%.
We pride ourselves in nurturing a diverse workforce drawn from different backgrounds, empowering them to support clients in 20 languages across multiple time zones. Our people-centric approach ensures high retention and better KPIs.
We review over 80% of calls utilizing AI-powered speech-to-text software. The rigorous QC enables us to offer targeted coaching and training to our agents, in turn enabling them to become highly valuable Account Executives for some of the world’s biggest tech brands. Every new employee is supported with a structured plan that ensures growth and development. Over 80% of our management come from our entry positions.
Promoting excellence and celebrating success are intrinsic to our culture. We do this in variety of ways – from organizing company-wide competitions to running a buzzing Sport and Social club to offering Zevas Club memberships for discounts at various retailers.
Want to be a part of a world class team focused on making life easier for customers?
See how our people-first culture creates a supportive and nurturing environment where people thrive.
#PeopleMatter
Unit 8 Cleve Business Park Monahan Road Cork, Ireland
