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Six fundamental values define our culture. We call them The ResultsCX Way
Shirley Hung, Partner Everest Group, PEAK Matrix Assessment 2022
In today’s highly interconnected tech ecosystem, almost every component is subject to vulnerabilities – a risk that is further magnified by the number of accounts and devices in an enterprise. Off-the-shelf security measures just don’t cut it anymore.
We empower our employees with access to Pluralsight – an unlimited online learning platform that offers training for top security professional certifications like CompTIA, (ISC)2, and EC-council. Our IT team comprises a large of number of security certified professionals across the organization – from our CIO to CISO to senior engineers.
Security is a shared organizational goal. In addition to dedicated IT and security professionals, several members of our operations staff serve as Security Marshals at every location. Currently, over 100 Security Marshals help bolster security at their respective locations, in addition to caring for clients. This unique approach helps us quickly identify and efficiently address cyber security issues.
We routinely collaborate with US and International government agencies across the globe to stay at the cutting edge of security – fully equipped to meet not only current but also evolving compliance requirements. The collaborative insights help us design protocols near real-time for current and anticipated attacks identified across the full cyber-threat landscape.