Sales-focused solutions with a local touch
In today’s competitive market, customer engagement drives revenue but only when done right. At ResultsCX Ireland, we don’t just manage customer interactions; we maximise them.
With a European Centre of Excellence strategically located in Ireland, we offer world-class sales-driven customer engagement solutions designed to increase conversions, improve retention, and enhance customer satisfaction, all while ensuring regulatory compliance and operational efficiency.
Why leading brands choose ResultsCX Ireland
High-performance outbound sales expertise
Industry-leading sales conversion rates
Customer retention strategies that drive long-term loyalty
AI-assisted sales training for superior agent performance
#ResultsMatter
Uncovering $30M in additional revenue from untapped markets
A prominent multi-billion-dollar financial services (payments) company faced a critical need to establish a multilingual sales force, to drive accelerated growth in the North America and EMEA markets. Our team of over 200 multi-lingual SDRs, supported by extensive training, data insights and customer feedback, drove consistent growth across geographies and product offerings.
With decades of expertise in sales-focused contact centre operations, we specialise in
Outbound telesales & lead generation
Customer acquisition & upsell campaigns
Retention & re-engagement strategies
AI-powered CX & operational efficiency
We integrate the right AI & automation to reduce response times, improve agent efficiency, and enhance customer experience. Our proprietary AI solutions help businesses:
Increase First-Contact Resolution (FCR) rates
Reduce customer churn & improve loyalty metrics
Optimise customer journeys for increased satisfaction & revenue
Regulatory compliance & cost-effective customer engagement
- GDPR & FCA-compliant customer engagement
- PCI-DSS certified contact centre solutions
- Scalable, cost-effective outsourcing for global brands
- Case Studies: Proven Success in Sales & CX Optimisation
- AI-Powered Sales Growth for a Global Retailer
Industry-specific solutions: tailored for maximum impact
Our sales and CX solutions are customised to meet the demands of your industry:
Retail & eCommerce
- AI-driven customer engagement for higher basket conversion rates
- Personalised upselling & cross-selling strategies
Financial services & fintech
- FCA-compliant customer support & fraud prevention
- AI-assisted chat & call automation for faster resolutions
Telecom & broadband
- Outbound sales & customer win-back campaigns
- First-call resolution (FCR) strategies to reduce churn
Healthcare & insurance
- HIPAA-compliant customer interactions
- Streamlined claims & policy support with AI-assisted agents
Travel & hospitality
- Personalised booking & loyalty engagement
- AI-driven customer experience (CX) enhancements
Explore our facilities in Cork, Ireland
Looking for a sales-driven partner with global scale and local feel?
