The second largest economy in Latin America, Mexico offers access to a large pool of educated and bilingual customer service agents. This, combined with other factors like the country’s geographic proximity, strong cultural affinity, modern infrastructure, and abundant public transportation, makes it an attractive near shoring destination.
ResultsCX operates two sites in Mexico – Hermosillo and Monterrey – located within 200 miles of the U.S. The easily accessible locations are serviced by international airports with convenient connections to all major cities in Mexico and the US.
Contribute to our highly motivated teams, make a difference in the lives of millions of customers
Our modern facilities boast sunlit production floors, employee lounges, and game rooms. Our business continuity infrastructure includes diesel generators, uninterrupted power supply, and a fully redundant MPLS connectivity to our U.S. datacenter.
Our harmonious culture nurtures people development and ensures high retention, resulting in better key performance indicators (KPIs).
Want to be a part of a world class team focused on making life easier for customers?
See how our people-first culture creates a supportive and nurturing environment where people thrive.
Avenida Cultura y Paseo de la Reforma Local C12, Col. Río, 83270 Hermosillo, Son., Mexico
Edificio Los Soles, Av Lázaro Cárdenas 2404, Zona Loma Larga Oriente, 66269 San Pedro Garza García, N.L., Mexico