Rakesh is the Chief Revenue Officer at ResultsCX overseeing Sales, Customer Success, Customer Support, and Operations teams. He focuses on helping our clients leverage innovative CX solutions to strengthen their sales and operations. As the CRO, Rakesh is responsible for driving new business performance and strategic sales initiatives to move the company forward every day.

A seasoned leader with over 30 years of P&L, executive, and sales management experience across North America, EMEA, and the Asia-Pacific, he has implemented large digital transformation initiatives across IT and BPO/BPM – driving profitability and growth. Prior to joining Results CX, Rakesh was the Segment Leader for Genpact’s Insurance and Healthcare business. Previously, he held several leadership positions across global organizations, including Optum, DXC, and IBM.

A lifelong learner, Rakesh is currently pursuing a PhD from Rutgers University where he is exploring the 'Impact of CX on Sustainable Competitive Advantage for Organizations.'

As the first Chief Marketing Officer of ResultsCX, Raji runs worldwide marketing, including product marketing, branding, advertising, events, media, and communications. To advance our growth strategy, she focuses on increasing our brand visibility in the marketplace, and strengthening our brand influence on new and current client engagements.

With close to 25 years of experience in Marketing and Communications, Raji’s expertise spans corporate branding, public relations, social media marketing, and digital marketing. Before joining ResultsCX, Raji headed Marketing & Communications at Firstsource, where she oversaw global marketing and branding, as well as initiatives aimed at positioning the company as an employer of choice. In the past, Raji has held various marketing-related positions at leading companies, including Procter & Gamble, McCann Erickson, Ajuba Solutions, and TalentSprint.

A highly focused and dedicated leader, Raji has won several industry awards, including 100 Most Innovative Martech Leaders (2018), Women Leadership Award (2017), and Employer Branding Initiatives - NASSCOM (2008).

Lucas Anderson is Senior Vice President, Digital Partner Solutions at ResultsCX. A proactive and dynamic leader, Lucas focuses on delivering digitally enabled and AI-powered solutions to high-value brands, as well as establishing channel partner relationships to compliment that mission. With over three decades of industry experience, he brings significant global expertise in contact center strategies, relationship management, and implementing information technologies that enhance efficiencies and client satisfaction.