A global retail bank was facing mounting financial risk due to an unresolved backlog of fraud cases. This backlog created:
With private equity stakeholders demanding increased efficiency and compliance, the bank needed a specialist partner to transform fraud case management.
We implemented a targeted risk management strategy, leveraging specialist fraud analysts, AI, and automation to accelerate case resolution:
The Results:
Scalable Compliance & Risk Reduction
This transformation delivered measurable results, aligning with regulatory expectations and financial objectives:
- Backlog clearance of fraud cases, safeguarding financial stability.
- £2.4 million in annual savings, optimising risk management costs.
- 25% reduction in fraud-related operational expenses, increasing efficiency.
- Enhanced fraud prevention capabilities, reducing future risk exposure.
- Improved regulatory compliance, strengthening stakeholder confidence.
By turning risk management into a competitive advantage, we helped this financial firm increase revenue, reduce risk exposure, and drive long-term shareholder value.