logo
  • Industries
    • Healthcare
    • Telecom & Media
    • Retail
    • Technology
    • BFSI
    • Utilities
    Linkedin-new-icon Instagram-Icon Facebook-Icon Youtube-Icon
    Navigation-Bottom-Element

    Explore our Services

    Digital CX

    • Omnichannel CX
    • AI Operations & Bots
    • Social Experience Management
    • SupportPredict Self Learning Knowledgebase
    • SupportPredict Agent AI
    • SupportPredict Self Service & Bots

    Resolution-Centered CX

    • Customer Acquisition
    • Customer Care & Retention
    • Account Management
    • Complaints Management
    • Technical Support
    • Billing & Collections
    • Back Office Processing

    Analytics & Consulting

    • Data Visualization
    • Advanced Analytics
    • Speech Analytics
    • Business Process Optimization
    • Business Transformation
    • Customer Journey Mapping

    Healthcare

    • Member Acquisition
    • Member Services
    • Provider Services
    • Improving Health Outcomes
    • Healthcare Advocacy
    • CMS Stars
  • Outcomes

    Helping you drive competitive advantage

    Business Outcomes

    Revenue Acceleration

    • Sales Acceleration
    • LTV Maximization

    Cost Optimization

    • IntelliAgent
    • Workforce Management
    • Process Consulting & Excellence
    • AI & Data Ops
    • Performance Analytics
    • Agent Health & Wellness

    Enhanced Experience

    • Social Experience Management
    • Omnichannel & Intelligent Steering
    • NPS Predictor
    • Churn Reduction
    • FCR Booster
    Linkedin
  • Locations

    Discover our global network locations

    • United States
    • Honduras
    • Mexico
    • Work from home
    • EMEA
    • United Kingdom
    • Ireland
    • Bulgaria
    • South Africa
    • India
    • Philippines
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon
    Navigation-Bottom-Element
    Location1-img
    Location2-img
    Location3-img
    Location4-img
    Location5-img
    Location6-img
  • Insights

    Stay informed. Stay ahead.

    • All
    • Blogs
    • Case Studies
    • Healthcare Insights
    • Videos
    • Whitepapers
    • Glossary
    Latest whitepaper

    Reimagine Customer Experience Management on Social Media

    Download
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon

    Business outcomes
    that underpin your growth

    Watch video
  • Careers

    Experience a new world of work

    • Life @ ResultsCX
    • Our Values
    • Careers Blog

    Explore Opportunities

    • United States
    • Honduras
    • Mexico
    • Philippines
    • Bulgaria
    • India
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon
  • ESG

    For a better tomorrow

    • Environmental, Social, And Governance
    • Corporate Social Responsibility
    • R.E.A.L. Women
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon
  • Why ResultsCX

    The ResultsCX difference

    • About us
    • Our Story
    • Leadership
    • R.E.A.L. Women
    • Technology Partners
    • Awards
    • News
    • Technology & Security
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon

    Values that guide
    our teams everyday

    Watch video
  • UK / EMEA

    UK/EMEA

    • Banking
    • General Insurance
    • Consumer Credit
    • Fintech
    • Utilities
    • Private Equity
    • Start up/Scale up
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon

    Values that guide
    our teams everyday

    Watch video
talk to us

ResultsCX wins three 2022 Fortress Cyber Security Awards

Resources

Press release

Date

June 13, 2022

all press releases
ResultsCX-Wins-Three-2022-Fortress-Cyber-Security-Awards

ResultsCX wins three 2022 Fortress Cyber Security Awards

Share

Fort Lauderdale, FLโ€”June 13, 2022โ€”ย The Business Intelligence Group today announced that ResultsCX has won three 2022 Fortress Cyber Security Awards in network security, leadership, and organizational excellence categories. The industry awards program sought to identify and reward the worldโ€™s leading companies and products that are working to keep our data and electronic assets safe among a growing threat from hackers.

As a customer experience management provider, ResultsCX takes information security very seriously, making data and systems protection an organizational responsibility at the highest levels of the company. ResultsCX has successfully created a secure virtual CX environment, earning a near-perfect 800 score from BitSight and the number one ranking among its competitors for more than 22 months running.

Even in a business climate characterized by the significant added risk of a largely remote customer support workforce, ResultsCX has been extremely effective in its efforts to protect client and customer data and keep it from being compromised. Many of the outsource partnerโ€™s clients turn to ResultsCX for expert advice on guarding against the inevitable attacks of hackers, phishing, and other attempts to breach system protections.

โ€œThese awards exemplify our commitment to safeguarding the data of clients and their customers and are a testament to the expertise within our information security operation,โ€ shared Rajesh Subramaniam, CEO, ResultsCX. โ€œSecurity and avoiding risk are a primary concern and mandatory employee responsibility involved in every decision we make at ResultsCX.โ€

โ€œWe are so proud to name ResultsCX as a winner in the 2021 Fortress Cyber Security Awards program,โ€ said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. โ€œAs our society continues to evolve and become more reliant on networks and data, companies like ResultsCX are critical at providing the protection and trust consumers demand.โ€

For information about ResultsCX, please visitย https://www.results-cx.com. For information about the annual Fortress Cyber Security Awards, please visitย https://www.bintelligence.com/fortress-cyber-security-awards.

About ResultsCX

ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 130+ global brands, including Fortune 100 and FTSE 250 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.

Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 21,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
www.resultscx.com

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike otherย industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers.
www.bintelligence.com

Still Fresh News

ResultsCX Acquires Aucera

March 20, 2025

ResultsCX Rises to โ€˜Innovatorโ€™ Status in Avasantโ€™s CX Center Business Process Transformation RadarViewโ„ข Assessment

February 19, 2025

ResultsCX Named ‘Major Contender’ in Everest Group’s Customer Experience Management Services PEAK Matrixยฎ Assessment 2024, Americas

September 26, 2024

take-action-img

Transform Your
Customer Experience.

Take Action Now!

Letโ€™s Talk

Home
Outcomes
Insights
Careers
ESG
About Us
Contact

ยฉ2023 All Rights Reserved. ResultsCX

Privacy Policy
Site Map