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ResultsCX specialises in high-performance sales delivery, designed through a deep understanding of your goals to meet the unique needs of your business. Our team is dedicated to driving growth through innovative strategies and exceptional service delivery.
Our sales services
At ResultsCX, we go beyond transactions to deliver thoughtful, high-performance sales and customer engagement solutions that enhance relationships and drive measurable success. We deliver and help improve the end-to-end sales process, or any element of it – from digital enhancements to process re-engineering and soft skills training, and from ringfenced sales teams with single-product focus to full sales process take-on.
Our team comprises high-calibre sales Agents, quality assurance experts and dedicated, experienced leadership, ensuring quality delivery
Comprehensive training in your products and brand ensures that every conversation reflects your brand, values and tone of voice
We leverage the latest technology, including dynamic campaign design, behavioural and sentiment analysis and secure payment functionality, resulting in smarter, data-driven interactions and higher conversion rates
We design bespoke solutions and measure the metrics which accurately demonstrate performance, providing you with detailed insight and allowing us to target improvements in a flexible manner
Over 28 years of experience supporting numerous clients, including 20% of the FTSE 100, world-class Net Promoter Score, and an 85% client re-engagement rate
Global location strategy and local expertise to best serve your business and customers and balance your costs
£25m annual revenue achieved by our team for our client, a global technology and payments firm, which represents 130% of revenue targets
We transformed the sales performance of a multi-service provider, reducing abandoned calls by 80% and increasing sales conversion by 20%
Our rapid deployment and deep-dive insights led to a 20% uplift in contact volumes and a 15% increase in sales conversion
We deployed over 350 FTE to deliver sales for a subscription-based TV and entertainment service, with a sales conversion rate which tracked xx% above target
Partner with ResultsCX to elevate your sales performance and achieve your business goals. Contact us today to learn more about our sales support services and how we can help you succeed.