ResultsCX is at the forefront of innovative and dynamic career opportunities in Bulgaria. With a strong commitment to growth, flexibility, and excellence, we offer market-leading hybrid working models that give our employees the freedom to excel both in their personal and professional lives.

Why ResultsCX is the place for you:

Hybrid Working Flexibility – At ResultsCX, we understand that flexibility is key to maintaining a healthy work-life balance. We offer a hybrid working model, allowing you to work both from home and from our state-of-the-art office facilities in Sofia and Plovdiv. This approach ensures that you have the autonomy to manage your time while still being part of a supportive and collaborative team environment.

Challenging and Rewarding Technical Roles – As a leader in the customer experience industry we are dedicated to offering roles that go beyond basic customer service. At ResultsCX, you’ll be solving complex technical queries, working with leading UK brands, and developing your problem-solving skills in real time. This is your chance to become a part of something bigger—where your work directly impacts the customer experience and contributes to the success of global businesses.

A Career Driven by Excellence

Bulgaria is home to a highly skilled and career-driven workforce and, as such, it is a hotbed for complex customer service activity which requires technical knowledge and a cultural affinity with customers. We understand the high levels of skill and ambition inherent in Bulgaria’s workforce and foster an environment where this is nurtured, and individuals’ efforts and achievements are recognised.

Why You Should Choose ResultsCX

1. Competitive benefits
We believe in rewarding talent. From competitive salaries to performance-based bonuses, we ensure that your efforts are recognised including those efforts placed on sales, where commission is uncapped.

2. Career Growth and Development
At ResultsCX, we invest in your future. Through ongoing training, mentorship, and development programmes, we make sure you are equipped with the knowledge and skills to advance in your career. Your growth is our growth and given we work with a long list of household names, you’ll have the opportunity to move through various projects, creating a career built on transferable skills in key sectors.

3. A Welcoming and Inclusive Culture
ResultsCX embodies the warm and welcoming spirit that Bulgaria is known for. Our team is a diverse mix of professionals from all walks of life, united by a shared passion for delivering excellent customer experience. You’ll find a sense of community and belonging in a company that truly cares about its people.

4. A Leading Role in Hybrid Work Innovation
As hybrid work continues to reshape the business world, ResultsCX remains at the cutting edge of this transformation. We’re proud to offer a balanced, flexible working environment that allows you to be productive wherever you are. You’ll have access to all the resources you need to perform at your best, whether at home or in our modern office.

Be Part of the Future at ResultsCX

Sofia’s reputation for delivering top-tier customer experience in technical support roles is growing, and ResultsCX is at the centre of this success. By joining our team, you’ll become part of a company that believes in Results, driven by excellence, innovation, and the power of a dynamic, hybrid workforce.

If you are looking for a career that challenges your mind, rewards your effort, and provides a balance between work and life, ResultsCX is the place for you. Join us today and be part of Bulgaria’s future success story in the customer experience.
Together, we can make a difference.

Interested?

Apply today to start your journey with ResultsCX, where flexibility meets excellence.