logo
  • Industries
    • Healthcare
    • Telecom & Media
    • Retail
    • Technology
    • BFS
    • Insurance
    • Utilities
    Linkedin-new-icon Instagram-Icon Facebook-Icon Youtube-Icon
    Navigation-Bottom-Element

    Explore our Services

    Digital CX

    • Omnichannel CX
    • AI Operations & Bots
    • Social Experience Management
    • SupportPredict Self Learning Knowledgebase
    • SupportPredict Agent AI
    • SupportPredict Self Service & Bots

    Resolution-Centered CX

    • Customer Acquisition
    • Customer Care & Retention
    • Account Management
    • Complaints Management
    • Technical Support
    • Billing & Collections
    • Back Office Processing

    Analytics & Consulting

    • Data Visualization
    • Advanced Analytics
    • Speech Analytics
    • Business Process Optimization
    • Business Transformation
    • Customer Journey Mapping

    Healthcare

    • Member Acquisition
    • Member Services
    • Provider Services
    • Improving Health Outcomes
    • Healthcare Advocacy
    • CMS Stars
  • Outcomes

    Helping you drive competitive advantage

    Business Outcomes

    Revenue Acceleration

    • Sales Acceleration
    • LTV Maximization

    Cost Optimization

    • IntelliAgent
    • Workforce Management
    • Process Consulting & Excellence
    • AI & Data Ops
    • Performance Analytics
    • Agent Health & Wellness

    Enhanced Experience

    • Social Experience Management
    • Omnichannel & Intelligent Steering
    • NPS Predictor
    • Churn Reduction
    • FCR Booster
    Linkedin
  • Locations

    Discover our global network locations

    • United States
    • Honduras
    • Mexico
    • Work from home
    • EMEA
    • United Kingdom
    • Ireland
    • Bulgaria
    • South Africa
    • India
    • Philippines
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon
    Navigation-Bottom-Element
    Location1-img
    Location2-img
    Location3-img
    Location4-img
    Location5-img
    Location6-img
  • Insights

    Stay informed. Stay ahead.

    • All
    • Blogs
    • Case Studies
    • Healthcare Insights
    • Videos
    • Whitepapers
    • Glossary
    Latest whitepaper

    Reimagine Customer Experience Management on Social Media

    Download
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon

    Business outcomes
    that underpin your growth

    Watch video
  • Careers

    Experience a new world of work

    • Life @ ResultsCX
    • Our Values
    • Careers Blog

    Explore Opportunities

    • United States
    • Honduras
    • Mexico
    • Philippines
    • Bulgaria
    • India
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon
  • ESG

    For a better tomorrow

    • Environmental, Social, And Governance
    • Corporate Social Responsibility
    • R.E.A.L. Women
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon
  • Why ResultsCX

    The ResultsCX difference

    • About us
    • Our Story
    • Leadership
    • R.E.A.L. Women
    • Technology Partners
    • Awards
    • News
    • Technology & Security
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon

    Values that guide
    our teams everyday

    Watch video
  • UK / EMEA

    UK/EMEA

    • Banking
    • General Insurance
    • Consumer Credit
    • Fintech
    • Utilities
    • Private Equity
    • Start up/Scale up
    Navigation-Bottom-Element
    Linkedin Instagram-Icon Facebook-Icon Youtube-Icon

    Values that guide
    our teams everyday

    Watch video
talk to us

Press Release

Welcome to ResultsCX News

Stay up to date on our latest news and media coverage

Press Release Topics Radio Filter

ResultsCX Acquires Aucera

March 20, 2025

ResultsCX Rises to ‘Innovator’ Status in Avasant’s CX Center Business Process Transformation RadarView™ Assessment

February 19, 2025

ResultsCX Named ‘Major Contender’ in Everest Group’s Customer Experience Management Services PEAK Matrix® Assessment 2024, Americas

September 26, 2024

Lessons the customer service industry can learn from the scramble for oasis tickets – according to ResultsCX

September 3, 2024

ResultsCX Wins Three Stevie® Awards for Great Employers, Taking Gold and Bronze Honors

August 20, 2024

ResultsCX Celebrates First Year in Ireland by Doubling its Workforce

July 30, 2024

ResultsCX Wins Two 2024 Fortress Cybersecurity Awards

June 20, 2024

ResultsCX Achieves Coveted Great Place to Work® Certification™ Across Five Countries

May 29, 2024

ResultsCX Named ‘Horizon 1 Disruptor’ in HFS Horizons: Customer Experience Service Providers, 2024 Report

May 9, 2024

ResultsCX Named ‘Major Player’ in NelsonHall’s NEAT Vendor Evaluation for CX Services Transformation

April 9, 2024

ResultsCX Named ‘Promising Provider’ in Everest Group’s Service Provider Compass™ – Global Services Delivery from Mexico Report

March 20, 2024

ResultsCX Expands Irish Operations With 150 New Sales Roles in Fintech

March 6, 2024

ResultsCX Acquires Huntswood

February 14, 2024

ResultsCX Named ‘Disruptor’ in Avasant’s Contact Center Business Process Transformation 2023-2024 RadarView™ Assessment

February 6, 2024

ResultsCX wins Stevie Awards

ResultsCX Honored with Two Silver Stevie® Awards for Women in Business

November 20, 2023

Military-Spouse-Employment-Program-Press-Release

ResultsCX Partners with Department of Defense to Support Military Spouse Employment Initiative

November 6, 2023

Everest-PEAK-Matrix-Award-Press-Release

ResultsCX Achieves a ‘Major Contender’ Status in Everest Group’s Customer Experience Management Services PEAK Matrix® Assessment 2023, Americas

September 20, 2023

Zevas-acquisition

ResultsCX Expands European Operations with the Acquisition of Zevas, an Irish Customer Experience Management (CXM) Company

August 17, 2023

Press Release Banner

ResultsCX Earns 2023 Great Place To Work Certification™ in Four Countries

June 20, 2023

ResultsCX-Finalizes-Rebranding-of-Former-60K-Operations-in-Bulgaria

ResultsCX Finalizes Rebranding of Former 60K Operations in Bulgaria. Celebrates Ongoing Integration of High-Performance English & Multi-Language Support Capabilities

May 23, 2023

ResultsCX-Wins-2023-Excellence-in-Customer-Service-Award

ResultsCX wins 2023 Excellence in Customer Service Award. Named Outsource Partner of the Year – Healthcare

April 18, 2023

ResultsCX-Adds-McKinsey-Alum-Paul-Mango-to-Board-of-Directors

ResultsCX adds McKinsey alum Paul Mango to Board of Directors

March 29, 2023

Two-Stevie-Awards-Recognizing

ResultsCX receives two Stevie® Awards recognizing excellence in health plan member engagement and experience

March 9, 2023

Becky-Watkins-Wins-Silver-Stevie-Award

ResultsCX’s Becky Watkins wins Silver Stevie® Award for female executive of the year in the business products category for women in business

November 15, 2022

Customer-Experience-Management(CXM)

ResultsCX expands into Europe – acquires 60K, a leading Bulgarian customer experience management (CXM) company, and establishes European headquarters in London

October 4, 2022

Becky-Watkins-Named-Finalist-In-19th-Annual-Stevie-Awards

ResultsCX’s Becky Watkins named finalist in 19th annual Stevie® awards for women in business

September 27, 2022

ResultsCX-Wins-Three-2022-Fortress-Cyber-Security-Awards

ResultsCX wins three 2022 Fortress Cyber Security Awards

June 13, 2022

ResultsCX-Earns-Great-Place-to-Work-Certification™

ResultsCX Earns Great Place to Work Certification™

June 20, 2022

ResultsCX-Achieves-HITRUST-Risk-Based-2-Year-Certification

ResultsCX Achieves HITRUST Risk-Based, 2-Year Certification

May 18, 2022

ResultsCX-Announces-Rajesh-Subramaniam-As-Its-New-CEO

ResultsCX announces Rajesh Subramaniam as its new CEO

March 31, 2022

Expanding-our-latin-America-footprint-with-contact-center-in-Honduras

Expanding our Latin America footprint with contact center in Honduras

March 2, 2022

ResultsCX-Sponsors-Aerial-Ski-Champion-Chris-Lillis-in-Winter-Olympics

ResultsCX sponsors aerial ski champion Chris Lillis in Winter Olympics

January 17, 2022

ChrysCapital-Buys-ResultsCX-from-One-Equity-Partners

ChrysCapital buys ResultsCX from One Equity Partners

October 4, 2021

Consumer-Appetite-Brand-Inquiries-via-Social-Media-Omnichannel

Consumer appetite: Brand inquiries via social media & omnichannel

July 7, 2021

Enhanced-Social-Media-Customer-Experience-Management-Services-Launch

Enhanced social media customer experience management services launch

April 30, 2021

Customer-Care-Survey-ShowsConsumers-Are-Having-Success

Customer care survey shows consumers are having success accessing medical & insurance information via chatbots and self-support materials

April 8, 2021

How-the-Pandemic-Changed-Customer-Service-Calls

How the pandemic changed customer service calls

January 14, 2021

take-action-img

Transform Your
Customer Experience.

Act Now!

Let’s Talk

Home
Outcomes
Insights
Careers
ESG
About Us
Contact

©2023 All Rights Reserved. ResultsCX

Privacy Policy
Site Map