Reimagine Social Media CX

This whitepaper from NelsonHall & ResultsCX shares insights from 100 executive interviews on social customer experience management.

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Revolutionizing Customer Experience: Transformation of a Major North American Gas Utility’s Service Operations

Case Study

June 19, 2025

Accelerating CX Modernization: End-to-End CCaaS Rollout in 90 Days for a Leading Energy Provider

Case Study

June 19, 2025

Home warranty provider drives 23% faster resolutions and 50% conversions with seamless sales and service support

Case Study

April 30, 2025

Fortune 500 Insurer Cuts Costs by more than 39% and Elevates Service with Agent Performance Optimization and QA Enhancements

Operational Excellence

Case Study

April 11, 2025

Explore our latest insights

Whitepapers

Boost NPS — No discounts required

Boost NPS — No discounts required

Whitepapers

CX Readiness for Product Launch: A 7-Step Guide

CX Readiness for Product Launch: A 7-Step Guide

Whitepapers

Boost RPC rates and list yield — without new tech

Boost RPC rates and list yield — without new tech

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ResultsCX Earns Industry Honors Across Cybersecurity, Leadership, Culture, and Innovation

August 7, 2025

ResultsCX Earns Great Place To Work® Certification™ in seven countries, including first time recognition in India and the UK

June 24, 2025

ResultsCX Acquires Aucera

March 20, 2025

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