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New partnership furthers ResultsCX’s commitment to workforce diversity and community support
FORT LAUDERDALE, Fla. October 25, 2023 – ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, recently announced it has joined the Defense Department Spouse Education and Career Opportunities program and Military Spouse Employment Partnership (MSEP). MSEP connects military spouses with hundreds of partner employers who commit to recruiting, hiring, promoting, and retaining military spouses.
Military spouses have long struggled with maintaining employment due to PCS moves and other challenges associated with military life. Unemployment among military spouses stood at 21%, according to the 2021 Survey of Active Duty Spouses. The same year, overall civilian unemployment was 5.3%, according to the Bureau of Labor Statistics. ResultsCX provides adaptable and impactful job opportunities for military spouses – from entry level, to C-Suite – enhancing the financial well-being of military households. This not only fosters force loyalty, but also bolsters military preparedness—both vital to our nation’s security.
“ResultsCX is grateful to our armed forces for their service and sacrifice,” said Mark Cunningham, Global Chief People Officer at ResultsCX. “We have many veterans currently working for our company, and we understand it is a challenge for military spouses to locate and maintain employment. At ResultsCX, we strongly commit to supporting military spouses and service members with flexible and meaningful careers, mentorship and opportunities for growth. We are proud to join this initiative and look forward to continuing to support the military community.”
Since its inception in 2011, MSEP employers have hired more than 275,000 military spouses. For those interested in viewing ResultsCX’s induction into the partnership, the DOD hosted a recording of the livestream for the Welcome Remarks and Induction Ceremony on the Military OneSource YouTube channel.
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 130+ global brands, including Fortune 100 and FTSE 250 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.
Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 21,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers. For more information about ResultsCX and its award-winning customer experience solutions, please visit www.resultscx.com.
The Defense Department established the Spouse Education and Career Opportunities program to provide education and career assistance to military spouses worldwide, offering free comprehensive resources and tools designed to help spouses meet their career and education goals. Resources include free career coaching services, the My Career Advancement Account Scholarship, the Military Spouse Career Accelerator Pilot and the Military Spouse Transition Program.
Media Contact
Ashley Richardson
Aria Marketing for ResultsCX
(850) 346-4145
arichardson@ariamarketing.com
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