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talk to us

Premier Multilingual
Contact Centre Services

Unparalleled customer engagement with multilingual support across global locations

Talk to us

Experience unparalleled global service excellence with ResultsCX, your trusted partner in offering sophisticated, multilingual contact centre solutions. Combining technology with our three decades of expertise, we enhance customer experiences across the UK and Europe, driving business growth through seamless, culturally attuned, and digitally enabled customer engagement solutions.

Personalized customer experience with multilingual support

  • English
  • German
  • French
  • Spanish
  • Italian
  • Swedish
  • Norwegian
  • Danish
  • Polish
  • Dutch
  • Bulgarian
  • Russian
resolution-centered-our-services-img-5

Personalized customer experience with multilingual support

Expertise across sectors like

Global-Fitness-Retailer-Adds-Language-and-Channel-Capacity-Achieving-50%-Monthly-Customer-Retention

Supporting Languages

  • English
  • German
  • French
  • Spanish
  • Italian
  • Swedish
  • Norwegian
  • Danish
  • Polish
  • Dutch
  • Bulgarian
  • Russian

End-to-end Customer Support

customer-support

Customer Support

Enhance global customer service with multilingual capabilities.

Tech Support

Providing multilingual tech support ensures customer service excellence everywhere, anytime.

Claims Management

Streamline claims processes with compliance, saving time and preventing fraud.

Fraud Detection

Deploy analytics for cutting-edge fraud detection and cost-effective solutions.

Complaints Management

Improve customer satisfaction with effective multilingual complaint resolution, bolstering brand loyalty.

Talk to us

Strategically located centers for best-shore delivery

Our onshore, near shore and offshore delivery capabilities ensure you are able to provide round the clock support, by people who understand the local culture in a language your customers choose to speak.

Onshore and Nearshore

UK, Bulgaria, Honduras, Mexico, United States

Offshore

Philippines and India

Comprehensive Industry Solutions

Healthcare

Enhance customer service, gain insights, and drive business outcomes through technology transformation.

Retail

Revolutionizing retail experiences with culturally attuned, multilingual customer support.

Telecom

Bridging communication gaps in telecom with specialized multilingual customer services.

BFSI

Delivering secure, multilingual customer support for banking and financial services.

Media

Amplifying media reach with diverse, multilingual audience engagement solutions.

Fast Growth Companies

Accelerating growth with dynamic, multilingual support for emerging businesses.

Talk to us

Awards & recognition

2024
Highly Commended Outsource Partnership of the Year at the 2024 CCMA Irish Customer Contact & Shared Services Awards
2024
Customer-focused Brand of the Year at the LISTEN 2024 Annual Conference
Silver-Stevie-2024
2024
Silver Stevie for Female Leader of the Year - Business Services, 2024
Gold-Stevie-2024
2024
Gold Stevie for Women Helping Women - 2024
GWFM
2024
GWFM Global Industry Excellence Award 2024
2024-Bronze-stevie-technology
2024
Stevie Awards for Technology Excellence
Stevie-great-employers
2024
Stevie Awards for Great Employers
CCW-Excellence
2024
CCW Excellence Awards
Fortress-Cybersecurity
2024
Fortress Cyber Security Awards
Everest-CX-2024 (1)
2024
Everest Group PEAK Matrix Assessment 2024: Major Contender in CXM Services in Americas

Delivering CX success for global brands

Retail-Giant-Reimagines-Agent-Training

Retail Giant Reimagines Agent Training, Accelerates KPI Achievement by 67%

Operational Excellence

Case Study

March 15, 2023

Media-Client-Speeds-Up-Resolution-with-Outbound-Calls

Media Client Speeds Up Resolution with Outbound Calls, Reducing AHT by 100 seconds and Increasing CSAT by 8%

Outbound

Case Study

March 30, 2023

Global-Fitness-Retailer-Adds-Language-and-Channel-Capacity-Achieving-50%-Monthly-Customer-Retention

Global Fitness Retailer Adds Language and Channel Capacity, Achieving 50% Monthly Customer Retention

Multilingual

Case Study

May 4, 2023

Transforming CX with Multilingual Contact Centre Solution

Modern customers demand service on their terms – at a place and time of their choice and in a language they prefer. Our omnichannel multilingual contact centre services, with delivery capabilities across onshore, near-shore and offshore locations, enables you to deliver the right CX that your customers demand.

Contact centre experience across industries

Our contact centre experience spans over three decades, delivering cutting-edge CX solutions across diverse sectors, such as healthcare, retail, telecom, and BFSI.

Onshore, Near-shore, offshore delivery capabilities

Our global locations spanning eight different countries, including the UK, Ireland and Bulgaria in Europe, and access to a rich talent pool of multilingual resources enable us to support 12 European languages in our contact centres.

Digital-led CX solutions

Leveraging the right mix of AI-led technology and human touch, we ensure seamless, culturally nuanced interactions that drive customer loyalty and business growth. Our commitment to operational excellence and sustainable practices positions us as a leader in customer experience (CX) outsourcing solutions.

Focussed on outcomes

With ResultsCX’s multilingual contact centre solution, we transform your customer experience beyond transactional interactions and deliver improved revenue, optimized cost and customer delight.

Transforming CX with Multilingual Contact Centre Solution

Modern customers demand service on their terms – at a place and time of their choice and in a language they prefer. Our omnichannel multilingual contact centre services, with delivery capabilities across onshore, near-shore and offshore locations, enables you to deliver the right CX that your customers demand.

Contact centre experience across industries

Our contact centre experience spans over three decades, delivering cutting-edge CX solutions across diverse sectors, such as healthcare, retail, telecom, and BFSI.

Onshore, Near-shore, offshore delivery capabilities

Our global locations spanning eight different countries, including the UK, Ireland and Bulgaria in Europe, and access to a rich talent pool of multilingual resources enable us to support 12 European languages in our contact centres.

Digital-led CX solutions

Leveraging the right mix of AI-led technology and human touch, we ensure seamless, culturally nuanced interactions that drive customer loyalty and business growth. Our commitment to operational excellence and sustainable practices positions us as a leader in customer experience (CX) outsourcing solutions.

Focussed on outcomes

With ResultsCX’s multilingual contact centre solution, we transform your customer experience beyond transactional interactions and deliver improved revenue, optimized cost and customer delight.

Transforming CX with Multilingual Contact Centre Solution

Modern customers demand service on their terms – at a place and time of their choice and in a language they prefer. Our omnichannel multilingual contact centre services, with delivery capabilities across onshore, near-shore and offshore locations, enables you to deliver the right CX that your customers demand.

Our contact centre experience spans over three decades, delivering cutting-edge CX solutions across diverse sectors, such as healthcare, retail, telecom, and BFSI.

Our global locations spanning eight different countries, including the UK, Ireland and Bulgaria in Europe, and access to a rich talent pool of multilingual resources enable us to support 12 European languages in our contact centres.

Leveraging the right mix of AI-led technology and human touch, we ensure seamless, culturally nuanced interactions that drive customer loyalty and business growth. Our commitment to operational excellence and sustainable practices positions us as a leader in customer experience (CX) outsourcing solutions.

With ResultsCX’s multilingual contact centre solution, we transform your customer experience beyond transactional interactions and deliver improved revenue, optimized cost and customer delight.

vision-cx-analytics-image

Want to elevate your CX?

Our digital-led, multilingual contact centre could transform your customer experience.

TALK TO US
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