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Healthcare interactions differ from other customer care. Member-consumers often need help navigating a complex health system while managing health issues that affect their quality of life. With digital-first member behavior on the rise, successful Healthcare lead generation combines AI and analytics with a personal touch.
At ResultsCX, we deliver tailored Healthcare lead generation services that boost lead quality, improve conversion rates, and drive growth. We provide essential plan information, educate members on health matters, and proactively address their concerns to build trust and increase engagement.
Our services include data hygiene, lead generation, qualification, nurturing, and appointment setting.
We manage everything from team selection and training to ongoing performance management and talent retention.
Engage high-quality healthcare prospects, driving growth and maximizing your sales potential.
Attract and convert valuable healthcare prospects, fueling your pipeline with qualified leads.
Focus your sales team on the most promising healthcare prospects, optimizing conversion rates and boosting revenue.
Nurture healthcare leads and coordinate with your sales team to set up high-value meetings with qualified prospects.
Broaden your network of advocates with our licensed experts.
Achieved 164% of the sales conversion target for a multinational corporation.
Achieved a 56.22% contact booking rate and a 44% lead conversion rate.
Maintained a highly competitive 5- to 10-minute average response time.
Over 30 years of CX experience across multiple industries
KPI-driven delivery for consistent and measurable quality and exceptional CX
Flexible and scalable engagement model to identify issues, analyze CX challenges, and collaborate together
End-to-end expertise across hiring, training, operational execution, and workforce management
We have been recognized a leader across multiple aspects of our work – from Customer Experience Management (CXM) to security to workplace innovation. We believe that every day brings new opportunities to do better and become better. See what industry analysts and customers are saying about ResultsCX
