Insider View | Life at ResultsCX
Ireland
The rise of hybrid working models, accelerated by the pandemic and technological advancement, has fundamentally altered employee considerations when searching for a new role. Many employees now prioritise and actively seek hybrid positions over traditional working models.
A recent Forbes study reported that remote and hybrid workers are 20% happier on average than those who don’t have the option to work from home. The same study found a direct correlation between work happiness and overall happiness.
At ResultsCX, we believe that trusting individual employees to choose their optimal working model increases overall satisfaction and, consequentially, their performance.
In this blog, we share stories of hybrid work experiences from our colleagues across the world
Gerry Ryan Sells His Car
“I did intend to join on a temporary basis, but this working model has allowed me to find a work-life balance I never thought possible. I’m used to late hours and work mainly on US campaigns; my wife works 9-5 from home, so it works perfectly with the kids. We even sold one of our cars because we don’t need it anymore! Overall, I feel I have more quality time.”
The money saved through significantly fewer office visits has allowed his family to sell one of their cars and lower their carbon footprint. The time saved on commute helps him to continue his work as an essential team leader of our US campaigns while also assuming the role of super dad!
Vincenza enjoys her active lifestyle
“I like to stay active with the gym and outdoor activities, mostly cycling and hiking. It’s also my first time on a remote model and I live close to the office. As a result, the work/life balance I have is fantastic!”
A key component to ensure the success of hybrid working models is taking regular steps to ensure a culture of support and camaraderie when colleagues work from different locations. Vincenza is a proud example of a new employee joining and benefiting from a strong company culture that transcends the physical location of our staff.
“I have worked in various support roles in the past. For me, this has been the best company I’ve worked at to date! I take joy in helping other people, which is intrinsic to both the culture and the work I do here”
Jordan charts her career path
“I was working a similar role in tech support at a large multinational company before this, but there was a lack of recognition and clear progression. It was easy to feel like just another number. People here at ResultsCX have an authentic desire to help, which is contagious, and hard work does not go unrecognised. There are also very clearly defined routes for progressing. I’ve really enjoyed working with my new colleagues so far and appreciate the recognition I receive for a job well done.”
Jordan has been hugely impactful since joining and aims to continue her professional development in the months ahead!
“I’ve settled in well since joining and have been enjoying the work. Next, I’d like to progress to team leader, so I aim to start and finish my internal development projects required for the role.”
The hybrid working model provides a progressive and advantageous way of navigating your professional life while comfortably balancing your personal life. It offers freedom through significant cost and time savings, without compromising your career ambitions, and yet gives you the flexibility to pursue your personal choices.
With the option to work remotely and in the office, you can tailor your work environment to suit your needs and preferences. This flexibility increases job satisfaction and productivity, fostering your creativity and focus, making it a win-win for you and your employer.
