At ResultsCX, we’re proud to champion environmentally responsible practices across our global footprint. We’re shining a spotlight on how our teams – especially through Huntswood, part of the ResultsCX family – are integrating smart, sustainable decisions into everyday operations. From energy use and travel reduction to smarter workspaces and paperless documentation, we’re committed to taking actions that add up to long-term environmental benefits.

Resilient Renewable Energy – Infinite by Nature

Because renewables are naturally replenished, they are infinite, unlike fossil fuels. By powering our operations with clean energy, we’re decreasing our reliance on depleting resources and reinforcing our commitment to sustainability.

While there are no specific projects confirmed at this time, we continue to explore ways to expand renewable energy adoption across more locations.

The Power of PIR Sensors – Saving Energy the Smart Way

Alongside our renewable electricity usage, we’re enhancing energy efficiency through the installation of passive infrared (PIR) sensors and LED lighting. PIR sensors detect the invisible infrared radiation our bodies emit, switching on lights when someone enters the room and turning them off when it’s empty. (Think of them as being able to ‘see’ body heat—like a high-tech snake!). It’s a clever, low-maintenance way to reduce unnecessary energy use without requiring any extra effort from our teams.

AV Excellence – 100% Collaboration, 0% Jetlag

Travel plays a big role in carbon emissions, so we’re actively reducing the need for it through the strategic use of AV (audiovisual) technology. Meeting rooms are now equipped with modern, user-friendly tech that makes virtual collaboration easy and effective—regardless of time zone.

Whether reviewing documents via screen sharing or hosting cross-site check-ins, teams are staying productive while avoiding the cost, time, and emissions associated with travel. Less commuting means more time for balance, more agility for teams, and more positive outcomes for the planet.

Safe Documents, Safe Trees – Going Paper-Free

We’re also embracing a paperless approach to documentation by using secure eSignature platforms. This shift not only helps protect sensitive information (no more coffee spills or lost files!) but also significantly reduces our paper consumption.

While some paper-based processes may still exist in certain functions, our shift toward digital documentation is already making a difference—and we’re continuing to explore further opportunities for transformation, especially in partnership with legal and tech stakeholders.

Smarter Spaces – Small Changes, Big Impact

Sustainability is often found in the details. For example, we’ve taken simple but effective steps like manual control over server room air conditioning—allowing us to reduce unnecessary cooling. Lowering temperatures by even 1°C can save up to 10% on energy bills, according to British Gas, without noticeable differences in performance.

We’re also making smart use of natural light and strategic equipment placement. Setting up desks in well-lit areas reduces reliance on artificial lighting and improves health through increased Vitamin D exposure. Meanwhile, placing high-heat devices like printers in central, ventilated areas helps prevent overheating, extending the life of the equipment and lowering maintenance waste.

Building Awareness Through Actionable Insights

To help our teams better understand their environmental impact, we conduct regular internal reporting on business travel, remote working habits, and printer use. By providing data that’s specific and relevant to our operations, we’re enabling employees to make more mindful choices and identify opportunities for improvement.

We’ve also engaged teams through creative awareness campaigns, including sustainability spotlights in our internal bulletins. Previous features like “Green Halloween,” “Unblocktober”, and WEEE Day (Waste Electrical and Electronic Equipment) not only educate but also inspire collective participation in our ESG goals.

Global Actions, Local Impact

Our commitment to the environment extends beyond the UK. Here’s a snapshot of how ResultsCX teams around the world are making a difference:

• Philippines – Donating unused desks and computers to schools and training centers, helping reduce waste while supporting local education
• United States – Repurposing office equipment and furniture to avoid landfill
• Ireland – Upcycling and donating furniture while ensuring energy efficiency in new sites
• Bulgaria – Reducing paper usage through a shift from physical to virtual food vouchers
• India – Designing new office spaces with environmental responsibility in mind
• South Africa – Implementing waste segmentation to enhance recycling for plastic and paper

As part of ResultsCX, Huntswood’s continued investment in greener workplaces and smarter systems showcases our shared ambition to make sustainability a standard, not an exception. Together, we’re creating a culture that values small, consistent steps toward a more resilient future.