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Corporate Social Responsibilities

Giving back for a better
tomorrow

Life at ResultsCX

Empowering communities, delivering impact

As a purpose-driven company, finding a harmonious balance between profitability and holistic growth is of utmost importance to us. We firmly believe that acting as a responsible business – one which is fully dedicated to caring for its people, the environment, and local communities – will create sustainable economic success. 

For nearly three decades, our Corporate Social responsibility (CSR) principles have been embedded into our business practices, creating wholesome impact. Our CSR strategy revolves around four core pillars: Health, Education, Environment and Community. We seek to engage our colleagues in initiatives that resonate with their interests and preferences, fostering a sense of ownership and personal connection.

Whats your greater
CSR activities at ResultsCX Philippines

#Communitymatters

Health

Regardless of where we live and work, the essence of a fulfilling life hinges on good health.

Through our employee and community-facing actions, we are committed to supporting physical and mental wellbeing and creating healthier societies that foster economic prosperity and reduce inequalities.

Education

Literacy and Education have the potential to transform lives, bridge gaps, and create a more equitable world.

We aim to empower individuals and transform lives by enhancing knowledge and skills in well-being, financial health, and job readiness, thereby creating a more equitable world and a brighter future.

Environment

As socially responsible corporate citizens, we are focused on minimizing our environmental impact through eco-friendly business operations.

From recycling plastic bottles to implementing pollution prevention initiatives and planting trees, we are committed to caring for our environment.

Community

Regardless of where we live and work, the essence of a fulfilling life hinges on good health.

Through our employee and community-facing actions, we are committed to supporting physical and mental wellbeing and creating healthier societies that foster economic prosperity and reduce inequalities.

Stories of impact

At ResultsCX, we recognize that we have a broader role to play in the world. We continually look for ways to utilize our resources, people, and technology, to advance our CSR objectives. Our recent initiatives showcase this commitment. We set up a Call Center Training Hub in Lapu-Lapu City in collaboration with the city government to impart valuable skills to locals and facilitate job opportunities in the BPO industry. Additionally, we partnered with the Department of Defense’s Spouse Education and Career Opportunities program and Military Spouse Employment Partnership (MSEP), to help military spouses identify and sustain employment opportunities.
Our people-first culture embraces the spirit of giving back. On a regular basis, thousands of employees around the world come together, spreading love and hope in their communities. Whether through volunteering their time, fundraising efforts, or contributing essential items such as canned food, hygiene products, books, and educational materials, our colleagues actively engage in supporting underprivileged members of society.
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In the spotlight

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Our Newtown colleagues recently visited the Albert Schweitzer Familienwerk Foundation Philippines, Inc. (Children's Haven-Orphanage), where they donated blankets, fans, paint, and most importantly their time.

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Our Martinsville and Palestine teams showed their giving hearts to children in need by donating toys as holiday gifts to Toys ForTots.

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Recently, colleagues at the Newtown, Philippines site visited a local barangay (village) and donated water, non-perishable food, clothing, and toys.

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As part of the CAHPS Program Initiative, our Philippines team visited a local non-profit, Tahanan ng Pagmamahal Children's Home Inc. and donated much-needed supplies including non-perishable food, medicine, books, toys, and clothes to the home.

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Employees at our Martinsville location partnered with Greater Power Deliverance Outreach Ministry, a local non-profit organization. The team donated much-needed school supplies and served popcorn and cotton candy.

Fight-for-Air

For the second year in a row, our team in Pennsylvania climbed 50 floors (1088 steps!) in the Fight 4 Air Climb for the American Lung Association. Each participating team had to raise $1,000, with at least $100 per team member. The group raised $1,980, almost doubling their fundraising target!

In the spotlight

Tahanang walang

Philippines teams visit Tahanang Walang Hagdanan, a remarkable rehabilitation organization that supports and provides a nurturing and enabling environment for people with disabilities. Colleagues spent time listening to their stories, appreciating their skills, and celebrating their achievements. We also donated household and grocery essentials, shared some tasty meals, and enjoyed their company.

ResultsCX Leaders visit at Second Harvest Food Bank

ResultsCX senior leaders from across the globe and colleagues from the Nashville area gathered at Second Harvest Food Bank to sort and box frozen foods that will feed hungry people in Middle Tennessee. The team sorted 8,324 pounds (3,776 kg), translating to 6,936 meals for people with food insecurity in the Nashville area.

Tegucigalpa, Honduras team at Casa Hogar Bencaleth

Our Tegucigalpa, Honduras team brought smiles and excitement to Casa Hogar Bencaleth. This inspiring non-profit provides crucial care and rehabilitation for children and youth with disabilities like Muscular Dystrophy, Cerebral Palsy, and Blindness. The heartwarming toy drive was a success, thanks to nearly 20 of our Operations colleagues who volunteered. We shared laughs and games with the kids, racing in wheelchairs and unwrapping gifts together.

Bulgaria participated in the Lunch for Fellow project

Our colleagues in Bulgaria participated in the "Lunch for Fellow" project, organized by the Caritas Bulgaria Foundation, and donated essential canned food items along with much-needed hygiene products.

ResultsCX Mexico’s impactful gesture for Fundacion Teleton

100 lbs of bottle caps were collected and recycled. ResultsCX Mexico’s impactful gesture for Fundacion Teleton.

ResultsCX Sebring donates books to the community

ResultsCX Sebring donates books to the community and mentors young students to honor our commitment to children and their education.

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St. Joeseph team raising funds and showing support for local breast cancer fighters and survivors.

ResultsCX Texas salutes Lamar County first responders

ResultsCX Texas salutes Lamar County first responders on #WorldHumanitarianDay by donating their time and gift baskets.

Marikina City Philippines

Marikina City, Philippines: Making a difference in the lives of the sick and elderly, delivering household essentials.

Patechucho Honduras Foundation

Our Honduras team collected candies, toys, and snacks to support the Patechucho Honduras Foundation and their Children's Day celebration in San Lucas, El Paraiso. We had the privilege of joining hands with the foundation and contributing to its mission to improve the lives of over 800 children.

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