Protecting enterprise value:
How CX + AI are redefining retention
Connect with leaders across industries to explore how CX, AI, and Analytics can reduce attrition, protect revenue, and secure long-term loyalty.
An exclusive roundtable in partnership with :
About the discussion
Customer churn remains one of the biggest threats to growth. Yet the answer often lies in reimagining customer experience and turning service touchpoints into engines for retention and loyalty.
At this exclusive dinner roundtable, ResultsCX and Boston Consulting Group (BCG) will bring together top executives to discuss practical, proven strategies to tackle churn head-on.
Event details
Wednesday October 29, 2025
6:30 – 9:00 PM CT
RPM Seafood, Chicago
Register Here
Key discussion themes
Churn dynamics
Identify risk hotspots and surprising churn signals
AI & Analytics
See how predictive models and loyalty incentives drive measurable outcomes
Experience design
Build frictionless, “sticky” journeys for customers and teams
Ownership & governance
Create cross-functional accountability for churn prevention
Practical takeaways
Learn what peers would fix if redesigning their churn models from scratch
Our speakers
A must-attend event for senior CX executives from:
Drive retention and growth with CX excellence.
