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Care Management

Powered by AI, perfected by people: Elevate every moment of care

Talk to an expert

Reimagine care management

Exceptional care management is proactive, personal, and seamless. ResultsCX combines advanced automation with healthcare expertise to close care gaps, streamline operations, and deliver better outcomes, while reducing costs and administrative burden.

Care management services

Utilization management

Accelerate authorizations and ensure the right care at the right time. Our AI-powered workflows and expert teams optimize utilization reviews, reduce delays, and keep your organization compliant, so patients get the care they need, faster.

Appointment scheduling

Make access effortless. We offer multichannel scheduling, real-time availability, and automated reminders reducing no-shows, improving patient satisfaction, and freeing up your staff to focus on care.

Prescription refill

Simplify medication management. ResultsCX automates refill requests, coordinates with providers and pharmacies, and ensures members never miss a dose - improving adherence and health outcomes.

Care gaps

Close gaps before they become risks. Our proactive outreach, real-time analytics, and coordinated care reminders help you improve STAR ratings and quality scores, and keep members on track with preventive care.

Why ResultsCX?

Healthcare experts with a heart for your members and patients

AI-driven automation that reduces costs and administrative friction

Agile, flexible teams ready to scale for cyclical and urgent needs

Continuous improvement through real-time insights and quality scoring

ResultsCX healthcare solutions: Frequently asked questions

What care management solutions does ResultsCX provide?

Our services include utilization management, appointment scheduling, nurse triage, prescription refill coordination, and proactive care gap closure - helping you improve outcomes and boost STAR ratings.

How do you help close care gaps?

We use real-time analytics and targeted outreach to identify and close care gaps before they become risks, supporting preventive care and quality improvement.

Can ResultsCX handle nurse triage and after-hours support?

Yes. Our experienced nurse teams provide 24/7 triage, guiding members to the right care and reducing unnecessary ER visits.

Ready to transform your care management?

Schedule a Consultation
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