Vanessa Link is ResultsCX’s Vice President of Relationship Management. Vanessa has a demonstrated history of driving excellence in the outsourcing/offshoring industry, launching several contact center sites and programs globally. A strong operations professional, she is skilled in customer service, customer relationship management (CRM), customer satisfaction, customer retention, and team building. Vanessa is results oriented and brings a deep understanding of both client servicing as well as operational aspects.

Mark DeGeorge is Vice President, Client Solutions at ResultsCX. Having led multi-functional, geographically diverse teams across a large client base, he is an expert in driving continual performance improvement for CX, Retention, Sales, Resolution, and Efficiency. Mark's global experience includes managing relationships in Cable, Wireless, Satellite, and telco Equipment industries, along with renowned brands in Retail, e-commerce, CPG, and home electronics sectors.