Culturally aligned onshore support for competitive advantage
As brands look to create a differentiated customer experience, onshore support capabilities – including shared cultural context, high level of agent expertise, and advanced technologies – are key to supporting high value customers as well as complex products and services.
With multiple centers spanning the length and the breadth of the country, we offer world-class onshore support to meet the digital CX needs of modern companies. Our best-in-class teams leverage digitally led solutions to elevate the end-to-end customer journey.
08
CX centers
46
Training rooms
3879
Production seats
Check out career opportunities in the US
Our facilities
What sets us apart
People-first approach
Martinsville, VA - 100% of supervisors and 75% of managers have been promoted from within.
Corpus Christi, TX - 85% of managers and 100% of supervisors have been promoted internally.
St. Joseph, MI - 99% of the site’s management staff has been promoted internally.
Sebring, FL - Several members of the Sebring leadership team have been promoted to their positions from within the site, including operations managers, the human resources manager, and multiple supervisors.
Winter Haven, FL - Operations managers have an average tenure of seven years while operations supervisors have an average tenure of four and half years.
Training and cross skilling
Interested in learning more about what makes us a CX leader?
Want to be a part of a world class team focused on making life easier for customers?
See how our people-first culture creates a supportive and nurturing environment where people thrive.
#PeopleMatter
Where to find us
Blue Bell, PA
1700 Markley St Suite 210
Norristown PA 19401
Jacksonville, NC
1239 Hargett St Suite 200 Jacksonville NC 2
Lakeland, FL
333 North Lake Parker Avenue
Lakeland, FL 33801
Martinsville, VA
300 Franklin St
Suite 405
Martinsville, VA 24112
Paris, TX
3064 Clarksville St, Ste 350
Paris, TX 75460
Knoxville, TN
Aucera a ResultsCX Company
412 North Peters Rd Suite 100
Knoxville, TN 37922
Oak Brook, IL
Aucera a ResultsCX Company
900 Commerce Dr.
Oak Brook, IL 60523
Orlando, FL
Aucera a ResultsCX Company
707 Mendham Blvd
Orlando, FL 32825
