RCX Rubraik Acxent - Voice Clarity
Every word clear, every voice their own
RCX Rubraik Acxent removes acoustic and conversational friction in real time, before it becomes a barrier to understanding. Bidirectional noise cancellation and two-way accent localization make every conversation clear for associate and customer alike — while each associate keeps their own authentic voice.
Clarity on both sides, in the associate's own voice
What RCX Rubraik Acxent does
Bidirectional noise cancellation
Removes background noise, voices, and echoes on both sides of the conversation in real time, leaving only the associate and customer voices.
Room and acoustic echo removal
Eliminates room and acoustic echo from any environment, from a quiet home office to a busy operations floor.
Associate-side accent localization
Adapts the associate's accent in real time so customers understand them easily, while keeping the associate's natural voice unchanged.
Customer-side accent localization
Adapts incoming customer audio so associates comprehend any accent clearly, reducing repetition and cognitive load.
Authentic voice preserved
Keeps each associate's tone, character, and expression intact, so clarity never means losing the person behind the voice.
Automatic, real-time adaptation
Adjusts to accent and noise variability automatically as the conversation unfolds, with no manual selection or configuration.
On-device processing
Runs entirely on the associate's device in real time, with imperceptible latency and no workflow changes.
Nothing stored, private by design
Processes audio locally and stores no raw recording, keeping every conversation private and secure.
How we make it real
We deploy clarity where your interactions actually lose it.
Impact you can measure
Faster resolution, shorter handle time
Fewer repeats and clearer conversations.
Higher CSAT, lower customer effort
Easy, natural communication.
Reduced associate cognitive load
Greater confidence on every interaction.
Access to talent anywhere
Accent no longer stands as a barrier.
Private, on-device deployment
Adds no data-storage risk.
What sets us apart
Clarity in both directions: most tools clean up one side of the call; Acxent works for the associate and the customer alike
Authenticity preserved: accents are localized, never erased — each associate's tone, character, and expression stay their own
On-device and private by design: imperceptible latency, no recordings, no new data-storage risk
Part of the RCX Rubraik Suite — Acxent clears the line, Assist guides the conversation, and Audit holds every interaction to the standard
Ten capabilities, connected at every level
RCX Rubraik Assist
RCX Rubraik Automate
RCX Rubraik Analyze
RCX Rubraik Audit
RCX Rubraik Ascend
RCX Rubraik Achieve
RCX Rubraik Access
RCX Rubraik Animate
RCX Rubraik Advise
Consulting and strategic advisory that turns AI output into operating strategy.
