ResultsCX Wins Three 2026 Fortress Cybersecurity Awards, Including Overall Organization Winner

Recognition honors the ResultsCX Security Operations Team for Continuous Exposure Management and Identity Security Posture Management

NORRISTOWN, Pa., June 2, 2026 – ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 companies, has been named a three-time winner in the 2026 Fortress Cybersecurity Awards, including the prestigious title of Overall Winner among organizations. The recognition spans three competitive categories: Continuous Exposure Management, Identity Security Posture Management, and Leadership.

The Fortress Cybersecurity Awards recognize organizations and individuals that demonstrate measurable, real-world impact in protecting against today’s most complex cyber threats. Earning three wins, including the top overall honor, reflects the depth and maturity of ResultsCX’s security program and the caliber of the team behind it.

“Our clients trust us with their most sensitive customer relationships — that position demands more than compliance,” said Gautam Thakkar, Chief Executive Officer, ResultsCX. “It demands a team that stays ahead of the threat, not one that reacts to it. This recognition is a reflection of the standard our security team has set, and the discipline and rigor they bring to protecting what our clients have put in our hands every single day.”

The wins in Continuous Exposure Management and Identity Security Posture Management reflect the adaptability of the RCX Security Operations Team, which built a unified, intelligence-driven program that tackled exposure and identity risk together, reducing attack surface, strengthening access controls, and delivering sustained improvements across a rapidly growing global organization.

In the last few years, ResultsCX has acquired and expanded globally. The RCX Security Operations Team inherited legacy systems, an expanded attack surface, and the vulnerabilities that accompany both. Rather than rely on periodic assessments, the team rebuilt the company’s security strategy around a mature Continuous Exposure Management (CEM) program — integrating real-time exposure intelligence, next-generation antivirus automation, and disciplined validation testing into a single, tightly orchestrated program. This strategically though process is what made ResultsCX the overall winner.

The Leadership award was presented to Haley Ahrenstorff, Vice President of IT Compliance and Security, in recognition of her exceptional impact to the organization. Under her leadership, ResultsCX orchestrated the security integration of two global acquisitions with zero material security or compliance disruptions, successfully navigated 89 client security assessments with negligible findings, and completed 85 comprehensive vendor risk assessments.

“The threats are real, and so is the defense. 2026 is about getting ahead of the attacker — execution, accountability, and measurable resilience,” said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group. “ResultsCX stood out because its work across Continuous Exposure Management, Identity Security Posture Management, and Leadership reflects where the market is headed: practical cybersecurity that solves real problems, earns trust, and protects the people and assets that depend on it. This recognition highlights a team that is not just keeping pace with the threat landscape, but helping define what meaningful defense looks like.”

About ResultsCX

ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 130+ global brands, including Fortune 100 and FTSE 250 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries globally.

Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 24,000+ colleagues and 23 engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers. For more information about ResultsCX and its award-winning customer experience solutions, please visit www.resultscx.com.

ResultsCX is backed by ChrysCapital, a $6 billion AUM India-based private equity firm. A highly experienced investor in the Enterprise Technology space, ChrysCapital has successfully invested in high-growth companies such as Infosys, Infogain, GeBBS HCL, Mphasis, LTI, Hexaware and Spectramind.