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Awards
Analyst Recognition
Every recognition is a testament to our strong CX innovation and people-first culture
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2023
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Leader in Everest Group Healthcare CXM Intelligent Operations PEAK Matrix® Assessment 2026
Innovator in Avasant's CX Center Business Process Transformation 2025–26 RadarView™
Major Contender in Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025
Innovator in Avasant's CX Center Business Process Transformation 2024–25 RadarView™
Horizon 1 Disruptor in HFS Horizons: Customer Experience Service Providers, 2024
Major Player in NelsonHall’s NEAT Vendor Evaluation for CX Services Transformation
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Best Learning & Talent Development Program Finalist
Best Strategic Value to the Organization Finalist
2019
Thought Leadership / Innovative Partner
2015 and 2016
Top 5000 Ranking: Fastest Growing Companies in the U.S.
2015
Best Voice Excellence Company of the Year
2014 and 2015