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About us

Going beyond operational excellence

Creating purposeful customer and employee experiences

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ResultsCX is a global Customer Experience Management (CXM) leader.

A purpose-driven company, we believe the proof is in the results. For over three decades, we’ve been helping leading global brands move the needle on customer experience and drive growth by delivering outcomes that matter. Enhanced Experiences. Accelerated Revenues. Optimized Costs.

Did we mention we are as obsessed about employee wellbeing and growth as we are about delivering outcomes?

Our people-first culture connects employees to our brand purpose, upskills them in next-gen technologies, and leans into AI-driven solutions to empower them. The result? Happy employees who are engaged, feel empowered, and deliver delightful customer experiences.

26,000+

People worldwide

16

Languages

10,000+

Home-Office agents

30+

Engagement hubs

93%

Customer retention

10 years

Average tenure of top 10 clients

People-first culture

As leading CX experts, we are in the people business – making lives easier for millions by simplifying their interactions with businesses. We bring the same people-centric approach to employee engagement by creating a high performing, fun environment that is designed to help our people thrive.
Whats your greater
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ResultsCX welcomes Huntswood

With the recent acquisition of Huntswood, the UK-based consulting and customer solutions company, we have significantly expanded our service capabilities for the BFSI and Energy and utilities sector. As a market leader in complaint management, remediation, and fraud resolution, Huntswood brings specialized capabilities and also extends our presence into South Africa, an increasingly sought-after offshoring destination for customer-centric work.

Explore Huntswood

Great Place to Work

US | Honduras | Mexico | UK | Bulgaria | India | Philippines

We are Great Place to Work Certified across seven countries – an award that recognizes employers who create an outstanding employee experience. It is based almost entirely on what our employees have to say about working at ResultsCX.

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Servant leadership

Leaders at every level of our organization empower and support individuals, helping them maximize their potential with a purpose-driven approach.

Diversity & Inclusion

We understand that the collective sum of individual life experiences, knowledge, and uniqueness impacts our success. We are a team of diverse CX professionals from around the globe, passionate about elevating the CX journey through our varied backgrounds.
Explore our R.E.A.L. Women initiative
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Global footprint and reach
coupled with deep regional expertise

Our world-class teams bring deep domain expertise and extensive local experience. We currently serve more than 75 global brands, with our state-of-the art operations spanning seven countries and 25 locations.
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ResultsCX Home Office work-at-home operations available throughout the Americas, Europe and the Philippines where permitted by the client.

United States

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Mexico

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Honduras

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Philippines

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India

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Bulgaria

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United Kingdom

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Ireland

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South Africa

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Serving clients worldwide

Engagement hubs
1 +
Language capability
1
Employees
1 +
Clients
1 +
Calls handled annually
1 M
Self-service engagements annually
1 M

Awards & recognition

We have been recognized a leader across most aspects of our work – from Customer Experience Management (CXM) to security to workplace innovation. We believe that every day brings new opportunities to do better and become better. See what industry analysts and customers are saying about ResultsCX

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Transform Your Customer Experience, Act Now!

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